Shipping Policy

1. Shipping Methods and Timelines

We ship our shoes to all over the world through the world’s leading carriers:

  • Processing time: 7-10 workding days
    • Processng time is the time it takes to get your order ready to leave our warehouses. This includes preparing your items, performing quality checks, and packing for shipment.
  • Shipping time:
    • Shpping time is the time it takes to reach your destination address after the package is shipped out. It depends on the shipping method you choose. Also it shows business days delivery, so please take weekends into consideration when counting the estimated delivery date.
    • Standard Shipping: 15-25 working days delivery
    • Expedited Express: 5-7 working days delivery

2. Shipping Costs

  • Standard Shipping: Free
  • Expedited Express: USD 29.9

3. Packaging

All orders are securely packaged to ensure that the products arrive in perfect condition. 

4. Lost or Damaged Shipments

In the rare event that a shipment is lost or damaged during transit, customers are required to contact our customer service team within 7 days of receiving the order. We will work with the shipping carrier to investigate the issue and provide a resolution.

5. Returns
Please refer to our Returns Policy for information on returning items for a refund or exchange.

6.Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at 13790758993@139.com.