Return & Refund
Return Policy
We aim to offer services that will benefit all our customers. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to assist you.
Returnable items
Items that can be returned/refunded or exchanged within the warranty* follow the criteria as below:
- Faulty items damaged/broken, or soiled upon arrival.
- Items received in the incorrect size/color.
- Within 30 days after receiving the goods
*7 Days No Reason Return
If you are not satisfied with your purchase, and the product is still in brand new condition, we can arrange the refund of the item price. You will be responsible for paying the return shipping fees. Please contact us within 7 days of the order being received.
Note: Items that can be returned/refunded within 7 days of receiving must follow the criteria as below:
- Items are in the original packing with tags.
- Items are in brand new condition: unworn, unused, and unaltered.